Privacy Policy
At ERPGRAM, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Last Updated: January 2025
ERPGRAM ("we," "our," or "us") operates as an ERP consulting and implementation service provider. We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws and regulations.
This Privacy Policy applies to information collected through our website, services, and communications. By using our services, you agree to the practices described in this policy.
- Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
- Communication Data: Records of your communications with us, including emails, phone calls, and chat conversations.
- Technical Data: Device information, browser settings, and technical details about your system when accessing our services.
- Service Delivery: To provide ERP consulting, implementation, and support services as requested.
- Communication: To respond to your inquiries, send service updates, and provide customer support.
- Business Operations: To improve our services, conduct internal research, and maintain our business records.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Marketing: With your consent, to send you information about our services and industry insights.
- Data Protection: We implement appropriate technical and organizational measures to protect your personal information.
- Access Control: Access to your information is restricted to authorized personnel who need it to perform their duties.
- Encryption: Sensitive data is encrypted both in transit and at rest using industry-standard security protocols.
- Regular Audits: We conduct regular security assessments and updates to maintain the highest protection standards.
- Incident Response: We have procedures in place to respond promptly to any potential security incidents.
- Service Providers: We may share information with trusted third-party service providers who assist in delivering our services.
- Legal Requirements: We may disclose information when required by law or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Consent: We will not share your personal information for other purposes without your explicit consent.
- No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- • Access your personal information
- • Correct inaccurate data
- • Request deletion of your data
- • Object to processing
- • Data portability
- • Withdraw consent
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.